Our Support Team

Alpha Digital Networks takes customer care very seriously. Our Alpha Digital support team are on hand so that we can deal with any issues you have swiftly and professionally. We aim to put your mind at ease when it comes to faults and queries so we are always happy to help.

AlphaInteractive

Frequently Asked Questions

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Further Questions

Need further assistance?

Send us a support ticket by filling the form in below and a member of our team will be in touch soon.

Our Support Team

AlphaInteractive

Frequently Asked Questions

Further Questions

Where can I find the screen serial number?

How long is the warranty for my Alpha Interactive?

I bought my screen through a re-seller. Who do I contact if I have an issue?

My screen won’t turn on.

Do I need to calibrate my screen?

Will my Apple Macbook work with the screen?

We have misplaced our remote. Where can we get a replacement?

My remote control isn’t working.

The sound isn’t working from the screen.

The touch isn’t working on the screen.

How do I clean the screen?

Can I freeze/pause the screen and continue to work on my computer?

I can’t create full stops/dots with my pen on the screen.

How do I use E-Share?

Need further assistance?